All Systems Operational

Scheduled Maintenance

86-92 Kavanagh Street, Southbank Jul 22, 2026 10:00-13:00 AEST

DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Jul 16, 2026 - 15:43 AEST
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
483 Swanston Street, Melbourne
Resolved - The outage was caused by a building power issue, which resulted in the network device going offline. Power has since been restored, the device is back online, and the internet service has been fully restored.

This incident has now been resolved.
Jul 10, 15:16 AEST
Investigating - Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Jul 10, 14:23 AEST
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Multiple Sites, Queensland
Completed - The scheduled maintenance has been completed.
Jul 7, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:00 AEST
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected Sites:

9 Lawson Street, 4215 Southport
56 Scarborough Street, 4215 Southport
5 Lawson Street, 4215 Southport
1-5 Cremin Street, 4122 Upper Mount Gravatt

Service disruptions will be experienced during this window.
Jul 7, 09:46 AEST
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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