All Systems Operational

Scheduled Maintenance

163 City Road, 3006 May 6, 2026 11:00-12:00 AEST

DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Apr 29, 2026 - 17:31 AEST

20 Queens Road, 3004 May 13, 2026 11:00-13:00 AEST

DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Apr 30, 2026 - 20:38 AEST
May 1, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
May 1, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 00:00 AEST
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected sites:
99 Queens Bridge Street
28 Clarendon Street
2 Southbank Boulevard
6 Riverside Quay
8 Kavanagh Street
88 Southbank Boulevard
38 Kavanagh Street
33 City Road
22 Kavanagh Street
86-92 Kavanagh Street
55 Southbank Boulevard
183 City Road
178-180 City Road
173 City Road
163 City Road
100 Kavanagh Street
1 Riverside Quay

Service disruptions will be experienced during this window.
Apr 27, 18:07 AEST
Apr 30, 2026
Multiple Suburbs
Completed - The scheduled maintenance has been completed.
Apr 30, 13:20 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 11:50 AEST
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed suburbs, which will temporarily affect customer connections in DGtek-connected buildings.

Affected suburbs:

Moorabbin 3189
Heatherton 3202
Mentone 3192
Cheltenham 3192

Service disruptions will be experienced during this window.
Apr 30, 11:48 AEST
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Multiple Sites
Resolved - A UPS fault caused devices at the site to go offline, impacting services. Our technicians have attended the site and rectified the issue. All affected services are now restored.
Apr 24, 17:06 AEST
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

150 Kerr Street
353 Napier Street
300 Young Street , Fitzroy

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Apr 24, 15:00 AEST
578 Lorimer Street, Port Melbourne VIC 3207
Completed - The scheduled maintenance has been completed.
Apr 24, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 AEST
Scheduled - DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Apr 17, 10:58 AEST
Apr 23, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Apr 23, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 AEST
Scheduled - DGtek Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

151-153 Clarendon Street
269-283 City Road
99 Whiteman Street
83 Whiteman Street
79 Whiteman Street
63 Whiteman Street
241 City Road
109 Clarendon Street


Service disruptions may be experienced during this window.
Apr 17, 10:24 AEST
Apr 22, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Apr 22, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:00 AEST
Scheduled - DGtek Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

60 Lorrimar St
70 Lorrimar St
64 - 68 River Esplanade

Service disruptions may be experienced during this window.
Apr 13, 13:23 AEST
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
7 Riverside Quay, Southbank 3006
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:00 AEST
Scheduled - Planned Emergency Building Maintenance

We have been notified of building electrical maintenance scheduled during this period. Internet services may be interrupted while the maintenance is in progress.
Apr 16, 19:03 AEST
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