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All Systems Operational
Scheduled Maintenance
Multiple Sites May 19, 2026 13:00-15:00 AEST
DGtek Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.
Sites Affected:
150 Kerr Street, Fitzroy
300 Young Street, Fitzroy
353 Napier Street, Fitzroy
Service disruptions may be experienced during this window.
Posted on May 11, 2026 - 16:58 AEST
Sites Affected:
150 Kerr Street, Fitzroy
300 Young Street, Fitzroy
353 Napier Street, Fitzroy
Service disruptions may be experienced during this window.
Posted on May 11, 2026 - 16:58 AEST
Past Incidents
May 18, 2026
No incidents reported today.
May 17, 2026
Completed -
The scheduled maintenance has been completed.
May 17, 15:00 AEST
May 17, 15:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 AEST
May 17, 08:00 AEST
Scheduled -
United Energy has scheduled critical maintenance works in the Brighton Road, Elwood area on 17/05/2026 between 08:00 AM – 03:00 PM.
While a power interruption is not currently expected, there is a possibility that nearby customers may be impacted during the maintenance window. Any power interruption, if it occurs, may result in temporary internet service disruptions across sites within suburbs including:
3182 - St Kilda
3184 – Elwood
3186 – Brighton
3189 – Moorabbin
3192 - Cheltenham
3194 - Mentone
3202 - Heatherton
We will continue to monitor the situation and provide updates if further information becomes available.
May 15, 17:12 AEST
While a power interruption is not currently expected, there is a possibility that nearby customers may be impacted during the maintenance window. Any power interruption, if it occurs, may result in temporary internet service disruptions across sites within suburbs including:
3182 - St Kilda
3184 – Elwood
3186 – Brighton
3189 – Moorabbin
3192 - Cheltenham
3194 - Mentone
3202 - Heatherton
We will continue to monitor the situation and provide updates if further information becomes available.
May 15, 17:12 AEST
May 16, 2026
No incidents reported.
May 15, 2026
No incidents reported.
May 14, 2026
No incidents reported.
May 13, 2026
Completed -
The scheduled maintenance has been completed.
May 13, 13:00 AEST
May 13, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 AEST
May 13, 11:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Apr 30, 20:38 AEST
Service disruptions may be experienced during this window.
Apr 30, 20:38 AEST
May 12, 2026
Resolved -
The electrical maintenance at the building has been completed. The services are back online.
May 12, 15:18 AEST
May 12, 15:18 AEST
Identified -
Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is complete.
May 12, 13:45 AEST
May 12, 13:45 AEST
Investigating -
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 12, 13:43 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 12, 13:43 AEST
Resolved -
The electrical maintenance at the building has been completed. The services are back online.
May 12, 12:09 AEST
May 12, 12:09 AEST
Identified -
Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is complete.
May 12, 10:43 AEST
May 12, 10:43 AEST
Investigating -
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 12, 09:54 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 12, 09:54 AEST
May 11, 2026
Resolved -
The electrical maintenance at the building has been completed. The services are back online.
May 11, 14:05 AEST
May 11, 14:05 AEST
Identified -
Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is completed.
May 11, 12:23 AEST
May 11, 12:23 AEST
Investigating -
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 11, 12:19 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
May 11, 12:19 AEST
May 10, 2026
No incidents reported.
May 9, 2026
No incidents reported.
May 8, 2026
No incidents reported.
May 7, 2026
No incidents reported.
May 6, 2026
Completed -
The scheduled maintenance has been completed.
May 6, 13:00 AEST
May 6, 13:00 AEST
Update -
Maintenance Update: Scheduled maintenance is currently in progress. Due to a technical issue, we require an additional hour to complete the work. We now expect to finish by 1:00 PM (AEST). We will provide further updates as necessary and apologize for any inconvenience caused.
May 6, 11:47 AEST
May 6, 11:47 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:00 AEST
May 6, 11:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Apr 29, 17:31 AEST
Service disruptions may be experienced during this window.
Apr 29, 17:31 AEST
May 5, 2026
No incidents reported.
May 4, 2026
No incidents reported.