83 Whiteman Street, Southbank

Incident Report for Pineapple Network

Resolved

A faulty power supply was identified and replaced in the primary distribution switch on site.
Posted Jun 01, 2023 - 15:24 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2023 - 12:08 AEST

Investigating

Engineers have observed network alarms at 83 Whiteman Street, Southbank. This is causing some services to be offline. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted Jun 01, 2023 - 09:16 AEST
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