483 Swanston Street, Melbourne

Incident Report for Pineapple Network

Resolved

The outage was caused by a building power issue, which resulted in the network device going offline. Power has since been restored, the device is back online, and the internet service has been fully restored.

This incident has now been resolved.
Posted Jul 10, 2026 - 15:16 AEST

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted Jul 10, 2026 - 14:23 AEST
← Current Status Powered by Atlassian Statuspage