70 Carl St, Woolloongabba

Incident Report for Pineapple Network

Resolved

This incident has been resolved.

Posted Nov 23, 2024 - 09:35 AEDT

Investigating

We are currently investigating this issue.

Posted Nov 22, 2024 - 12:20 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 22, 2024 - 10:36 AEDT

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Posted Nov 22, 2024 - 10:03 AEDT