5 Lawson Street, Southport 4215

Incident Report for Pineapple Network

Resolved

This incident has been resolved
Posted May 21, 2026 - 19:32 AEST

Monitoring

A power issue at the building caused a loss of power to network devices. Power has been restored, and services are back online.
Posted May 21, 2026 - 18:57 AEST

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted May 21, 2026 - 18:00 AEST
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