30 St Andrews Place, 3002

Incident Report for Pineapple Network

Resolved

This incident has been resolved
Posted May 26, 2026 - 17:24 AEST

Monitoring

All services have been recovered. Engineers are monitoring the results.
Posted May 26, 2026 - 13:04 AEST

Update

Power outage has been restored. A field technician has been dispatched to the site for further investigation.
Posted May 26, 2026 - 12:25 AEST

Identified

Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
Posted May 25, 2026 - 18:35 AEST

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted May 25, 2026 - 17:36 AEST
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