Multiple Sites

Incident Report for Pineapple Network

Resolved

Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online
Posted Nov 04, 2026 - 09:22 AEDT

Investigating

Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

539 St Kilda Road, Melbourne
9 Commercial Road, Melbourne

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted Nov 04, 2026 - 08:49 AEDT
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