21 Rose Street,Fitzroy

Incident Report for Pineapple Network

Resolved

This incident has been resolved now.

Posted Oct 27, 2026 - 14:02 AEDT

Monitoring

The service has been restored following the power maintenance. Engineers are monitoring the results.

Posted Oct 27, 2026 - 12:42 AEDT

Identified

An ongoing power maintenance in the area has caused a loss of power to network devices, resulting in a service disruption. Further updates will be provided as they become available

Posted Oct 27, 2026 - 11:10 AEDT

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Posted Oct 27, 2026 - 08:50 AEDT