Call Centre

Incident Report for Pineapple Network

Resolved

This incident has been resolved.
Posted May 06, 2025 - 09:16 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 05, 2025 - 14:09 AEST

Identified

Our Voice Carrier has reported an outage of their network, and they are working to resolve this ASAP.
Posted May 05, 2025 - 10:00 AEST

Investigating

Our call centre is currently experiencing issues, and calls are unable to be taken.
Posted May 05, 2025 - 10:00 AEST