Network Wide

Incident Report for Pineapple Network

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2026 - 12:56 AEDT

Investigating

Engineers have observed network alarms across the network which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Posted Oct 25, 2026 - 10:45 AEDT