480 St Kilda Road, Melbourne 3004

Incident Report for Pineapple Network

Update

We have dispatched technicians to the site to further investigate the issue.

Posted May 22, 2026 - 09:04 AEST

Investigating

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Posted May 22, 2026 - 08:36 AEST