Multiple Sites

Incident Report for Pineapple Network

Resolved

Area power outage has been resolved and all impacted services have recovered.
Posted Jul 19, 2026 - 12:25 AEST

Identified

Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
Posted Jul 19, 2026 - 09:16 AEST

Investigating

Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

81 Warrigal Road, 3194 Mentone
35 Childers Street, 3194 Mentone

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Posted Jul 19, 2026 - 08:52 AEST
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