All Systems Operational
Past Incidents
Sep 10, 2026
Resolved -
The services have been restored following the area power maintenance. This incident has now been resolved.
Sep 10, 14:41 AEST
Sep 10, 14:41 AEST
Identified -
The building management has confirmed that the interruption to the service is due to the ongoing power outage at the area/street.
Sep 10, 08:38 AEST
Sep 10, 08:38 AEST
Investigating -
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Sep 10, 08:27 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Sep 10, 08:27 AEST
Resolved -
This incident has been resolved.
Sep 10, 14:41 AEST
Sep 10, 14:41 AEST
Monitoring -
Field Technician identified that the issue was caused by a building circuit breaker supplying power to the main network equipment in the building MDF.
The issue has now been resolved, and Engineers are monitoring the network to confirm everything remains stable.
Sep 10, 14:09 AEST
The issue has now been resolved, and Engineers are monitoring the network to confirm everything remains stable.
Sep 10, 14:09 AEST
Update -
Field Technician has been dispatched to the site for further investigation. Further updates will be provided as they become available.
Sep 10, 13:17 AEST
Sep 10, 13:17 AEST
Investigating -
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
8 Blanche Street, 3182
3 Greeves Street, 3182
5 Greeves Street, 3182
7 Greeves Street, 3182
21 Inkerman Street, 3182
33 Inkerman Street, 3182
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Sep 10, 13:09 AEST
Sites Affected:
8 Blanche Street, 3182
3 Greeves Street, 3182
5 Greeves Street, 3182
7 Greeves Street, 3182
21 Inkerman Street, 3182
33 Inkerman Street, 3182
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Sep 10, 13:09 AEST
Sep 9, 2026
No incidents reported.
Sep 8, 2026
No incidents reported.
Sep 7, 2026
No incidents reported.
Sep 6, 2026
No incidents reported.
Sep 5, 2026
No incidents reported.
Sep 4, 2026
No incidents reported.
Sep 3, 2026
No incidents reported.
Sep 2, 2026
No incidents reported.
Sep 1, 2026
No incidents reported.
Aug 31, 2026
No incidents reported.
Aug 30, 2026
No incidents reported.
Aug 29, 2026
No incidents reported.
Aug 28, 2026
No incidents reported.
Aug 27, 2026
No incidents reported.